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Privacy Policy

Privacy Policy

This Privacy Policy explains how Crowd Letter collects, uses, shares, and protects personal data when users visit crowdletterlens.asia or use our spiritual growth course services. It applies to information processed in connection with the website, course registration, communications, and related support activities.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
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Contact Information

Privacy email
[email protected]
Telephone
+91 81265 59889
Mailing address
101, St John Bapist Road, Mumbai, IN
Privacy contact
Use the contact details below for questions about this policy or the handling of personal data.
Contact Page
01

Data We Collect

We may collect identifiers and contact details, account and profile information, course enrollment and attendance records, payment-related information handled through our payment providers, communications sent to us, and technical data such as device, browser, log, and usage information. Where users choose to share it, we may also process information relevant to spiritual growth preferences, course feedback, and participation history.

The categories of data collected depend on how users interact with the site and course services.
02

How We Collect Data

We receive data when users create an account, register for a course, submit forms, make a payment, contact us, or otherwise use the site. We also obtain limited technical and usage data from browsers, cookies, analytics tools, hosting services, and payment or communication providers involved in operating the service.

Information may come directly from users, from connected service providers, or from automated site functions.
03

Cookies We Use

Our site may use essential cookies to support security and core functions, preference cookies to remember settings, and analytics cookies to understand site performance and usage patterns. Cookies may be session-based or persistent, depending on their purpose and the service involved.

We use a limited set of cookies for operation, preferences, and measurement.
04

Cookie Controls

Users may block or delete cookies through browser controls and, where available, adjust preferences through our cookie notice. Some cookies are necessary for site operation and may not be disabled without affecting basic functionality. If cookies are restricted, certain features may not work as intended.

Browser settings and cookie prompts can be used to limit non-essential cookies.
User Rights

Your Rights

Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Users may also object to some uses of their data where the law provides that right.

Available rights depend on the nature of the data and applicable law.
Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to verify a request and understand its scope. If a request cannot be fully satisfied, we will explain the reason where permitted by law.

Requests are reviewed against identity, scope, and legal requirements before action is taken.
Data Retention

Data Retention

We retain personal data for the period needed to provide the service, maintain records, resolve disputes, meet legal obligations, and enforce agreements. When data is no longer required, we delete it, anonymize it, or store it in a restricted form where deletion is not immediately possible.

We keep data only for as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Policy Changes

When we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version will apply from the effective date shown or, if no date is shown, from the time it is posted.

We may revise this policy to reflect legal, operational, or service changes.
01

How We Use Data

We use personal data to provide and manage accounts, enroll users in courses, process payments, deliver content, respond to inquiries, send service notices, maintain security, prevent misuse, analyze site performance, improve course delivery, and comply with legal obligations. We may also use limited data to administer preferences and support internal recordkeeping.

Processing is limited to operational needs and the purposes described here.
02

Service Providers

We may share personal data with vendors that support hosting, analytics, payment processing, communications, customer support, and course administration. These providers are expected to use the data only for the services they perform for us and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned functions.
03

Legal Disclosures

We may share personal data where disclosure is required to comply with law, court orders, regulatory requests, tax obligations, or lawful investigations. We may also disclose information when necessary to protect our rights, users, or the security and integrity of the site.

We disclose information to public authorities only when a valid legal basis requires it.